The Trusted Advisor PDF – David H. Maister

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The Trusted Advisor PDF

Writer David H. Maister
Category Business & Career PDF
Language English
Publisher THE FREE PRESS
Publish Date 2000
Pages 301
File Size 2 MB
File Type PDF

WE WROTE THIS BOOK because, in the course of our careers as consultants and as advisors to other professionals (some fifty years of experience among the three of us), we have made every mistake we describe in the book and broken every piece of advice it contains. Whatever wisdom this book contains has been learned the hard way.

The Trusted Advisor PDF – David H. Maister

Our formal education served us well, but nothing in it prepared us for the real world of trying to serve clients effectively. Along the way, we learned that becoming a good advisor takes more than having good advice to offer. There are additional skills involved, ones that no one ever teaches you, that are critical to your success.

Most importantly, we learned that you don’t get the chance to employ advisory skills until you can get someone to trust you enough to share their problems with you. No one ever taught us how to do that either. Yet we had to learn it. Somehow. We met when we found ourselves presenting at the same conference and realized that, separately, we each had a piece of the puzzle.

Together, we think we have a total picture to present. The theme of this book is that the key to professional success is not just technical mastery of one’s discipline (which is, of course, essential), but also the ability to work with clients in such a way as to earn their trust and gain their confidence. We therefore address this book to both would-be advisors and to existing advisors who seek to create trust in their business relationships.

The Trusted Advisor PDF

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